Gentlemen's agreement
We like to rent out in an atmosphere of mutual respect. Because of the peace and family character of Villa Elena, we focus on families & friends who would like to spend time together nearby the sea in a pleasant and warm environment. That is why parties, bachelor parties, student parties, etc. are not allowed.
Furthermore, we explicitly ask you to respect the peace and quiet of the neighbours, certainly in between 10.30pm and 8am.
Reservation & payment
A reservation is made through our secure website with Cubilis. Your reservation is only definitively accepted when it is followed by a confirmation. Without confirmation, there is no reservation or booking. With this you also accept all rental conditions and housekeeping rules. Before a booking is final, a 50% rental advance must be paid. The balance of the rent must be paid 1 month before the rental period starts.
Rental guarantee
The tenant pays a rental guarantee of 500 euro before he is allowed to use the Villa Elena holiday home. The rental guarantee must be paid 1 month before the start of the rental period. If no damage has been caused, this rental guarantee will be refunded within 10 days after the rental period.
Prices & information
All proposed prices include tourist tax. This tax is fully charged to the guest, imposed by the municipality, and can under no circumstances be recovered from the holiday home.
In case of disputes, only the Court of Veurne has jurisdiction. Mentioned prices are subject to errors or a clearly deviating price. In such cases, the owner of Villa Elena has the right to cancel the booking.
Holiday Home Villa Elena will make reasonable efforts to provide correct and up-to-date information on its website. However, Holiday Home Villa Elena can never be held liable for any form of direct, indirect or incidental damage resulting from the use or inability to use this website. Holiday home Villa Elena cannot be held liable for the content of this website and any incorrect information on this website.
Pets
Pets are not allowed.
Arrival & departure
Arrival and delivery of the keys takes place from 5 pm on the day of arrival. Early check-in is possible on request and if possible. For this you need to contact the owners.
Departure must be done before 10:00 am on the day of departure. Exceptions are only possible if agreed otherwise with the owners. For this you need to contact the owners.
Residence
In case of damage caused by the customer, the persons accompanying him/her, or the persons he is responsible for, to the movable and immovable property of holiday home Villa Elena, this will be deducted from the paid rental guarantee. If the damage is higher than the rental deposit, an additional invoice will be issued by the owners.
We are not liable for damage or loss to / of vehicles parked on the site, nor their contents.
Holiday home Villa Elena is 100% non-smoking, smoking is only allowed outside at the terrace. In case smoking occured, holiday home Villa Elena will calculate the costs based on the nuisance and damage suffered, with a minimum of 250 €.
